Privacy Policy

We at Climb Higher Financial Coaching are dedicated to protecting your privacy and ensuring that your experience on our website is secure and transparent. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website at https://climbhigherfc.com/ .

1. Introduction

This Privacy Policy applies to all visitors, users, and customers who interact with our Website. By using our Website, you agree to the practices described in this policy.

2. Information We Collect

Personal Information: We collect personal information that you voluntarily provide when you interact with our Website, such as your name, email address, phone number, and any other details you submit when signing up for newsletters, registering for services, or contacting us.

Non-Personal Information: We automatically collect non-personal information, including your IP address, browser type, device information, and browsing behavior, through the use of cookies and other tracking technologies. This helps us improve your experience on our Website.

Payment Information: If you make purchases through our Website, we collect payment information, which may include your credit card details. This information is processed securely through third-party payment processors and is not stored on our servers.

3. How We Use Your Information

We use the information we collect to:

• Provide and personalize our services
• Process transactions and deliver purchased products or services
• Communicate with you about your account, transactions, or inquiries
• Improve our Website and user experience
• Send marketing communications, if you have opted in
• Comply with legal obligations and enforce our terms

4. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather analytics. You can manage your cookie preferences through your browser settings, though disabling cookies may affect your ability to use some features of the Website.

5. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your information with:

• Service Providers: We work with third-party service providers who assist in operating our Website, processing payments, and providing analytics. These providers have access to your information only as necessary to perform their functions and are obligated to protect your data.
• Legal Obligations: We may disclose your information if required by law, in response to legal processes, or to protect the rights and safety of our company, users, or others.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. User Rights and Control

You have the right to:

• Access and Update: Request access to the personal information we hold about you and request corrections or updates.
• Delete: Request the deletion of your personal information, subject to legal or contractual obligations.
• Withdraw Consent: Withdraw your consent to receive marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
• Data Portability: Request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact us at info@climbhigherfc.com.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. The retention period varies based on the type of information and the context in which it was collected.

9. International Data Transfers

If you are accessing our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our Website, you consent to this transfer of your information.

10. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that a child under 13 has provided us with personal information, we will take steps to delete such information. Parents or guardians who believe that we may have collected personal information from a child under 13 should contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by updating the “Last Modified” date at the top of this page. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at info@climbhigherfc.com with “Privacy Policy” in the subject line.